FAQs

Orders & Shipping

Q: How can I place an order?
A: Simply browse our collection, add your favorite pieces to the cart, and proceed to checkout.

Q: Do you offer international shipping?
A: No! We are only shipping in all over the Pakistan.

Q: How long does it take to process my order?
A: Orders are typically processed within 1-3 business days and deliver in 4-5 working days.

Payments & Returns

Q: What payment methods do you accept?
A: We accept Cash on Delivery, EasyPaisa/Jazzcash payments or Bank Transfers.

Q: Can I return or exchange an item?
A: Yes! We accept returns/exchanges within 3-4 working days of delivery, provided the item is unworn and in its original packaging.

Q: How do I request a refund?
A: Contact our support team at (0329-1900618) with your order details.

Jewelry Care & Customization

Q: How should I care for my jewelry?
A: Keep your jewelry away from water, perfume, and harsh chemicals. Store it in a dry and safe place when not in use.

Other Questions

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email.

Q: Do you offer gift wrapping?
A: Yes, we provide luxury gift packaging options at checkout.